Who We Are and How to Reach Us

Krylextronex operates from Oscar Traynor Rd, Kilmore, Dublin 17, D17 Y308, Ireland. We provide financial education focused on patient investment strategies. When we say "we," "us," or "our" in this document, we're talking about Krylextronex.

For any privacy-related questions or concerns, contact us at [email protected] or call +353429321214. We respond to all privacy inquiries within three business days.

Information We Collect

Let's be direct—we collect information that helps us provide better educational resources and communicate with you effectively. Here's what we gather and why:

Information You Give Us Directly

When you sign up for our learning programmes, contact us, or subscribe to updates, you provide:

• Your name and email address
• Phone number (if you choose to share it)
• Information about your learning interests and investment experience level
• Any questions or feedback you send our way

Information Collected Automatically

When you visit our website, we collect technical information that helps us improve your experience:

• IP address and general location data (country and city level)
• Browser type and device information
• Pages you visit and how long you spend on them
• Referring website information
• Date and time of your visit

We use standard web analytics tools for this—nothing invasive or unusual. Think of it like footprints in the sand. We can see where people walk, but we don't know who left which prints.

How We Use Your Information

Everything we collect serves a purpose. We don't hoard data for the sake of it. Here's what we actually do with your information:

• Communication: We'll respond to your questions, send programme updates, and occasionally share relevant educational content. You can opt out of non-essential emails anytime.
• Website Improvement: Analytics data helps us understand which content resonates and which sections need work. If everyone's bouncing off a particular page, we know something's wrong.
• Security and Fraud Prevention: We monitor for unusual activity to protect both your account and our systems. This includes checking for suspicious login attempts or unusual patterns.
• Legal Compliance: Sometimes we're required by Irish and EU law to maintain certain records. We keep what's necessary and nothing more.

We don't sell your information to third parties. Period. Your data isn't a product.

Legal Basis for Processing (GDPR Compliance)

Under Irish and EU data protection law, we need a lawful reason to process your personal information. Here's our basis for each type of processing:

You can withdraw consent or object to processing based on legitimate interest at any time. Just send us an email.

Data Sharing and Third Parties

We work with a few trusted service providers who help us run our programmes. They only access data necessary for their specific tasks, and they're contractually bound to protect it.

Service Providers We Use

• Email Service Provider: For sending programme updates and educational content. They store email addresses and communication history.
• Web Hosting Provider: Stores our website data and content. Based in the EU with strong data protection standards.
• Analytics Service: Helps us understand website traffic patterns. We use privacy-focused tools that don't share data with advertisers.

We don't share information with marketing companies, data brokers, or social media platforms beyond basic website functionality. When you see our content on social media, that's because we posted it—not because we shared your data.

Your Rights Under Irish and EU Law

You have significant control over your personal data. Here's what you can do:

Access Your Data

Request a copy of all personal information we hold about you. We'll provide it in a readable format within one month. No charge for the first request.

Correction and Updates

If your information is outdated or incorrect, tell us. We'll fix it promptly. You can update most details yourself through your account settings.

Deletion (Right to be Forgotten)

Ask us to delete your personal information. We'll comply unless we have a legal obligation to keep certain records (like financial transactions for tax purposes). We'll explain if we can't delete something and why.

Data Portability

Request your data in a machine-readable format to transfer to another service. We'll provide it in CSV or JSON format within 30 days.

Object to Processing

Object to how we process your data, particularly for marketing purposes or processing based on legitimate interest. We'll stop unless we have compelling legal grounds to continue.

Restrict Processing

Ask us to temporarily restrict how we use your data while we address a concern you've raised. Think of it as a pause button.

To exercise any of these rights, email us at [email protected]. Include "Data Rights Request" in the subject line. We'll respond within three business days and complete most requests within one month.

How Long We Keep Your Data

We don't keep information longer than necessary. Here are our retention periods:

• Active Programme Participants: We keep your data for the programme duration plus two years afterward. This helps if you return for additional courses.
• Email Subscribers: Until you unsubscribe. Then we delete your information within 30 days (keeping only an unsubscribe record to prevent re-adding you).
• Contact Form Inquiries: We keep correspondence for three years in case follow-up questions arise or to reference previous conversations.
• Financial Records: Seven years, as required by Irish tax law. Can't budge on this one—it's legally mandated.
• Website Analytics: Aggregated data is kept for three years. Individual session data is automatically deleted after 14 months.

When retention periods expire, we securely delete data through automated processes. No manual intervention needed—it just happens.

Security Measures

We take data security seriously, but we're also realistic. No system is 100% secure, so we focus on practical, effective measures:

Technical Protections

• All data transmitted to and from our website uses SSL/TLS encryption
• Passwords are hashed using industry-standard algorithms—we never see your actual password
• Regular security updates and patches for all systems
• Firewall protection and intrusion detection systems
• Regular backups stored in secure, separate locations

Administrative Safeguards

• Access to personal data is restricted to staff who need it for their work
• All team members receive data protection training
• We conduct annual security reviews and update procedures accordingly
• Service providers sign data processing agreements before accessing any information

If a data breach occurs that affects your information, we'll notify you within 72 hours and explain what happened, what data was involved, and what steps we're taking. We'll also inform the Data Protection Commission as required by Irish law.

Cookies and Tracking Technologies

We use cookies—small text files stored on your device. Most websites do. Here's what ours actually do:

Essential Cookies

These make the website function properly. They remember your login status and preferences. You can't fully disable these without breaking core functionality.

Analytics Cookies

Help us understand which content is useful and which isn't. These are optional—you can refuse them through our cookie banner when you first visit.

We don't use advertising cookies or tracking pixels from third-party ad networks. You won't see retargeting ads following you around the internet because you visited our site.

Most browsers let you control cookies through settings. Check your browser's help section for instructions. Blocking all cookies may affect website functionality.

International Data Transfers

We primarily store data within the European Economic Area (EEA). Our hosting provider operates data centres in Ireland and the Netherlands.

If we occasionally use services based outside the EEA, we ensure they provide adequate protection through standard contractual clauses approved by the European Commission. We don't transfer data to countries with inadequate data protection laws without proper safeguards.

If you're accessing our website from outside the EEA, your information will be transferred to Ireland for processing. By using our services, you consent to this transfer.

Children's Privacy

Our programmes are designed for adults aged 18 and over. We don't knowingly collect information from anyone under 18.

If we discover we've accidentally collected data from someone under 18, we'll delete it immediately. If you're a parent or guardian and believe your child has provided us with personal information, contact us right away.

Changes to This Policy

We update this policy occasionally to reflect changes in our practices or legal requirements. When we make significant changes, we'll notify you by email if you're an active participant in our programmes.

Minor updates (like clarifying existing practices or fixing typos) won't trigger notifications, but we'll always update the "Last Updated" date at the top of this page.

We recommend reviewing this policy every six months or so, particularly if you're concerned about data protection. Bookmark this page if that helps.

Complaints and Regulatory Authority

If you're unhappy with how we've handled your data, tell us first. We'll do our best to resolve the issue. Email [email protected] with "Privacy Complaint" in the subject line.

You also have the right to lodge a complaint with the Data Protection Commission (DPC), Ireland's supervisory authority for data protection:

You can also contact the data protection authority in your country if you're based elsewhere in the EU.